FAQ

The skinny on all you need to know before heading to MoonTower 2017

 

  • Where is MoonTower Music Festival?
    • Masterson Station Park (3051 Leestown Road) - Lexington, KY
  • What can I bring in to the festival?
    • We allow the following things inside the festival (you are responsible for keeping up with these items while on site)
      • Sunscreen
      • Blankets, hammocks, lawn chairs and small canopy tents
      • Small backpacks and purses
      • Empty water bottle or camelback (free, chilled water provided to all patrons via a Hydration Station)
      • 1 sealed bottle of water
      • REMEMBER: All patrons and their belongings are subject to search and prohibited items will be removed at the discretion of the front gate and security staff.

  • Can I go to and from the festival and my car during the day? (do you allow re-entry)
    • No. This festival does not allow re-entry. It's for the safety of everyone attending the festival. By not allowing re-entry, this also keeps ticket prices low.

  • Is parking available on site?
    • Yes. We have grass parking on site - the cost to park is $3 per car and 100% of these proceeds go to Central Music Academy in Lexington.

    • We also provide a round-trip bus ride from downtown Lexington ($5 a person) - see the parking details on the ticketing page.

    • Ride your bike! Help us go green and ride your bike to the festival. Bike racks will be available next to the gate entry. (you must bring your own bike lock)

  • Is this event kid friendly?
    • Yes. Kids under 12 years old are admitted into the event free with any general admission ticket purchase.

  • Are there things I canNOT bring into the festival?
    • We make every effort to provide a festival that all our ticket holders can enjoy. With that in mind, please leave these things at home:

      • Weapons
      • Outside Food and Beverages (other than water, see above)
      • Alcohol
      • Illegal Substances of Any Kind
      • Coolers
      • Lasers
      • Glow Sticks
      • Stickers
      • Silly String
      • Confetti
      • Glitter
      • Spray Paint
      • Glass Containers and Metal Aerosol Cans, including Sunscreen in Aerosol Cans
      • Scooters or Personal Motorized Vehicles
      • Recording Devices of Any Kind Including Professional Recording Equipment, Detachable Lens camera, Audio Recording Equipment, and Video Recording Equipment
      • No Unauthorized Vendors will be Permitted
      • No Solicitations, Handbills, Sampling, Give-Aways, etc
    • REMEMBER: All travelers and their belongings are subject to search and prohibited items will be removed at the discretion of the front gate staff. These items are subject to change at anytime and at the discretion of the front gate and security staff.
  • What time do gates open, and what time is each band playing?
    • Gates open at 11:00 AM, music will be playing from 12:00 PM until 11:00 PM.
    • Set times will be announced closer to the festival date. Please check back here for specific times.
  • Can I bring my dog into the festival?
    • Yes, you can bring dogs (only) into the festival. Please know that water, treats, food, etc. are the responsibility of the dog owners.
    • All dogs must remain on a leash at all times.
    • Any dogs showing aggression towards another dog or a human will be required to leave immediately.
    • All dog waste must be picked up by their owners. Biodegradable doggy poo bags will be hanging on posts around the festival free to use.
  • Can I camp at this festival?
    • No. We do have block rate rooms set up at various hotels. Check back for details.
    • RV Camping is available nearby at the Kentucky Horse Park, click here for details.
  • Is this festival handicap accessible?
    • Yes. There are no stairs inside the festival.
    • Handicap bathrooms and porto-johns are useable on site.
    • Please keep in mind the festival is held outdoors in a grassy park. There will be a lot of natural terrain to travel over and if it rains it could become muddy.
  • Is there a medical tent in case I need something?
    • Yes. There is a medical tent on site next to the front gate with on site emergency all day long. Look for the MARSHALL LIFESTYLE MEDICINE sign.
  • How will I get my tickets once I've ordered them online?
    • Tickets will come to you via email from Ticketfly. You can print this out and bring it with you, or show us the ticket on your phone. For an additional fee, Ticketfly gives you the option to have a physical ticket printed.
  • What do I do if I have special dietary or medical needs?
    • If a patron has a special dietary restriction, those items will be allowed onto festival grounds IF accompanied by a doctor's note.

    • Any medically necessary medicine and materials must be in the name of the patron. Your ID will be matched with the label on the items brought into the festival. Please dispose of any medical waste and syringes at the first aid stations found around the festival grounds. Please do not dispose of these items in the regular trash bins.

  • I am a craft vendor wanting to apply to set up a booth.

    • Craft Vendors can apply to set up on site - the rules, application and fee information can be found HERE

  • I am a food vendor wanting to apply to vend during the festival.

    • Food vendors can apply to set up and sell on site - the rules, application and fee information can be found HERE. Please note there is a strict deadline on food vending applications.

  • I want to join your street team.

    • Street Teamers are an important part of our festival. They help spread the word and help get the people to the party! What's in it for you? Free tickets and other perks! Email mtmfstreetteam @ gmail.com to sign up or for more details. The Street Team will be responsible for;

      • Hanging 40-50 posters in relevant locations

      • Participating in two pop-up events passing out handbills

      • sharing, posting and promoting the festival through social media posts


MVP - MOONTOWER VOLUNTEER PROGRAM

Want to attend MoonTower Music Festival for free? Be an MVP! Our MoonTower Volunteer Program allows guests to attend the festival for free, in exchange for working 2 shifts during MTMF2016.

Details:

- The first shift is the pre-festival meeting.  

- The second shift is during the festival, a 2 hour shift. These times are picked on a first come first serve basis.

- All MVP's must purchase a volunteer ticket to the festival in advance. CLICK HERE FOR TICKETS. Once both shifts are completed and signed off on by MTMF staff, then your ticket will be refunded in full (post festival). {Please allow for 7-10 days for this to hit your account, depending on your bank's policy}

- There will be a pre-festival meeting to discuss what you will be doing during your shift, this meeting is mandatory.

- MTMF staff will contact you in early August to discuss details further.