- All sales are final. No refunds or exchanges.
- Each attendee will be required to exchange his or her pass/ticket for a festival wristband upon arriving at the event. Wristbands are not transferrable once applied to patron’s wrist.
- MoonTower Music Festival is a single-day festival running from 11:00 AM to 11:00 PM EST.
- Patrons of all ages are welcome. Passes/tickets will be required for patrons age 13 and older. Attendees the ages 12 and under do not need a ticket (with adult ticket purchase).
- For questions regarding a previously placed order, please visit Ticketfly’s help site here.
- Regular priced tickets and Late Night Show tickets will be available at a later date.
- All acts advertised (when released) have confirmed their appearance at MoonTower Music Festival 2017; however, acts and performance times are subject to change without notice.
- Passes/tickets lost or stolen cannot be replaced.
- There is a limit of ten (10) tickets per order.
- Management reserves the right, without the refund of any portion of the pass/ticket purchase price, to refuse admission or to eject any person who fails to comply with the rules of the venue, local, state or federal law, or whose conduct is deemed illegal, disorderly, or offensive by management.
- Persons entering the venue are subject to search for contraband, unauthorized merchandise, alcohol, controlled substances, weapons, firearms, fireworks, cameras, video equipment, or recording devices, which are expressly forbidden. Any persons found attempting to enter the venues with forbidden item(s) will be refused access, or, at venue’s discretion, allowed to give up the forbidden item(s). Confiscated items will be destroyed or given away at venue’s discretion.
- Pass/Ticket/Wristband user assumes all risks of personal injury incidental to the event, whether occurring prior to, during, or subsequent to the event.
- The resale or attempted resale of passes/tickets/wristbands at a price higher than that appearing on the face of the pass/ticket is prohibited and if discovered will result in the ticket being voided without refund.
- The sale of unauthorized merchandise is not permitted. Purchaser agrees he/she may be ejected from the event if found selling unauthorized merchandise.
- Passes/tickets/wristbands may not be used for advertising, promotion (including contests and sweepstakes), or other trade purposes without the express written consent of MoonTower Music Festival. All ad mat and copy must be approved by MoonTower in advance to promotional date and use.
- All guests, partners, and any persons on site consent to MoonTower Music Festival and its affiliates’/partners use of his/her image or likeness incidental to any video display, transmission, or recording of the event.
- MoonTower Music Festival 2017 is a rain or shine event. No refunds shall be offered for rainy weather.